Stakeholder Interviews - A Pathway to Alignment Welcome to the 1st in my series on How To Build A More Customer-Centric Business. #1: Setting Your Project Up For Success – Stakeholder interviews "88% of business transformations fail to achieve their original ambitions."(Bain & Co). We've observed that big initiatives stall when leaders aren’t aligned. Each person brings their own valuable set of experiences to the table. It's important to surface what matters most to each l
